QR Code Service Requests: Let Tenants Report Issues in 10 Seconds

What if tenants could report a broken light, leaking pipe, or dirty toilet in 10 seconds — without downloading an app or calling anyone?

That's what QR code service requests do:

Place QR stickers in every floor, toilet, lift lobby, and common area

Tenant scans with their phone camera (no app needed)

Select issue category, add optional photo, submit

Work order auto-created and assigned to the right team

Tenant gets SMS updates on progress

Results from buildings using this:

• 3x more issues reported (early detection)


• 60% faster response time (no phone tag)


• 40% reduction in complaints (tenants feel heard)


• Better data on problem areas (heatmap of issues by location)

The best part: it costs almost nothing to implement. Print QR stickers, stick them up, and you're live. Premis generates unique QR codes for each location automatically.