Solutions

Built for your industry

Premis adapts to the specific workflows, compliance requirements, and reporting needs of your sector.

Government & Public Sector

Audit-ready. Compliant. Accountable.

The challenge

Government facilities face strict audit requirements, JKR compliance standards, and the need to demonstrate value to stakeholders. Legacy systems produce reports that take days to compile.

How Premis helps

Premis generates audit-ready KPI reports in one click — SLA compliance rates, MTTR, PM compliance, and response time breakdowns. Monthly snapshots are stored automatically as an immutable audit trail.

60%

Reduction in response time

95%+

PM compliance achieved

1-click

Audit report generation

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Key capabilities

  • SLA configuration per priority level (CRITICAL: 30min response)
  • Monthly KPI snapshots for audit trail
  • CSV export for government reporting
  • JKR-aligned work order categories and trades
  • Permit to work (PTW) workflow
  • Contractor document expiry tracking
  • Multi-building, multi-campus support

Commercial Property

Multi-tenant. High-volume. Always on.

The challenge

Commercial towers and retail complexes manage hundreds of tenants, thousands of service requests, and complex contractor relationships — all while keeping common areas running 24/7.

How Premis helps

Premis handles the full operations stack — from a tenant scanning a QR code to report a faulty light, to the FM assigning a contractor, to the invoice being generated and paid online.

3x

Faster work order resolution

40%

Reduction in phone calls

100%

Digital paper trail

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Key capabilities

  • QR-based service request portal (no tenant login needed)
  • Multi-tenant isolation — each tenant sees only their data
  • Contractor gate pass management
  • Room and event booking for common areas
  • Asset register with health scoring
  • Parking management with season passes
  • Finance module with Stripe + Billplz

Residential Strata

Owners. Tenants. Committees. All connected.

The challenge

Strata management involves maintenance fee collection, defaulter management, AGM documentation, access card issuance, and keeping hundreds of owners informed — all with a small management team.

How Premis helps

Premis automates maintenance fee billing, flags defaulters, suspends access cards automatically, and publishes AGM minutes to the building's public website — all from one dashboard.

85%+

Fee collection rate

0 calls

For routine fee queries

1 day

To publish AGM minutes

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Key capabilities

  • Unit and owner register (individual + company)
  • Maintenance fee billing with online payment (FPX)
  • Defaulter detection and escalation
  • Auto-suspend access cards on default
  • Vehicle sticker management
  • Meeting management with minutes publishing
  • Public CMS website for announcements

Healthcare Facilities

Critical uptime. Zero compromise.

The challenge

Healthcare facilities cannot afford equipment downtime. Preventive maintenance must be executed on schedule, critical assets must be tracked, and compliance documentation must be always ready.

How Premis helps

Premis enforces PM schedules with automatic work order generation, tracks critical asset health scores, and maintains a complete maintenance history for every piece of equipment.

99%+

Critical asset uptime

100%

PM schedule compliance

Real-time

Equipment health monitoring

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Key capabilities

  • Critical asset classification and health scoring
  • Preventive maintenance with compliance tracking
  • Automatic PM work order generation
  • Equipment maintenance history
  • Spare parts inventory management
  • Contractor permit to work (PTW)
  • Downtime tracking and MTBF reporting

Not sure which solution fits? Talk to us.