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Maintenance

Reactive vs Preventive Maintenance: Which Saves More Money?

DSL

Dr. Sarah Lim

Maintenance Strategy Consultant

28 March 2026
6 min read

Most facility managers in Malaysia still operate in reactive mode — fixing things only when they break. But the data tells a different story about costs.

Reactive maintenance costs 3-5x more than preventive maintenance over a 5-year period. Here's why:

  • Emergency repairs cost more (overtime, rush parts)

  • Equipment lifespan is shortened by 30-40%

  • Tenant satisfaction drops with frequent breakdowns

  • Energy costs increase with poorly maintained equipment
  • A proper PM program with scheduled inspections, filter changes, and calibration can reduce total maintenance costs by 25-30% while extending asset life by 15-20 years.

    The key is starting with your critical assets — chillers, lifts, fire systems — and building outward. Premis makes this easy with auto-generated PM work orders and completion tracking.

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